BitRDP Terms of Service

Last Updated: 22 May 2025

Terms of Service

Acceptance of Terms

By using BitRDP’s VPS hosting services, you agree to:

Service Description

We provide:

  • Self-managed NVMe VPS hosting

  • 99.9% uptime SLA (excludes scheduled maintenance)

  • Support scope: Server access & infrastructure issues only

Account Requirements

  • Must be 18+ years old

  • Accurate registration info (fake accounts will be terminated)

  • You’re responsible for all activity under your account

Payment & Billing

  • Cycle: Monthly/annually, auto-renewing

  • Refunds: 30-day money-back guarantee (excludes add-ons)

  • Late Payments: Service suspension after 7 days

  • Taxes: Your responsibility if applicable

User Responsibilities

You must:

  • Maintain server security (patches, firewalls)

  • Keep backups (we’re not liable for data loss)

  • Comply with all laws (especially data protection regulations)

Prohibited Uses

Strictly禁止:
❌ Reselling resources without authorization
❌ IP spoofing/phishing
❌ Cryptojacking (mining requires written approval)
Full list in AUP

Termination

We may terminate for:

  • AUP violations

  • Non-payment

  • Legal compliance requirements
    You’ll receive 48h notice except for emergencies

Limitation of Liability

  • Maximum liability = last 3 months’ service fees

  • No liability for:

    • Third-party outages (e.g., cloud providers)

    • Your business losses

    • Security breaches caused by your negligence

Dispute Resolution

  1. Negotiation: 30-day good-faith period

  2. Mediation: Via [ADR Provider]

  3. Legal Action: Courts in [Jurisdiction, e.g., Delaware]

Changes to Terms

  • Minor changes: Effective immediately

  • Material changes: 30-day notice via email

General

  • Governing Law: [State/Country]

  • Force Majeure: Not liable for acts beyond our control

  • Assignment: You can’t transfer rights without our consent

Contact for Questions:

📧 support@bitrdp.com
🕒 Mon-Fri, 9AM-5PM [Your Timezone]

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