BitRDP FAQs
Find Quick Answers to Common Questions About Our VPS Services
What is BitRDP?
BitRDP provides high-performance NVMe SSD VPS hosting with full root access, optimized for developers, businesses, and crypto enthusiasts.
How fast is server deployment?
Instant! Your VPS is ready in under 60 seconds after payment.
Do you offer a free trial?
We don’t offer free trials, but all plans include a 30-day money-back guarantee.
What payment methods do you accept?
Credit/debit cards (Visa, Mastercard), PayPal, and major cryptocurrencies (Bitcoin, USDT, etc.).
Can I cancel or get a refund?
Yes! Cancel anytime. Full refunds within 30 days (prorated after).
Are there hidden fees?
No hidden costs. Prices shown are final (exclusive of taxes, if applicable).
What OS options do you offer?
Windows Server 2019/2022, Ubuntu, CentOS, Debian, and more.
Do I get root access?
Yes! Full admin/root control for all plans.
Can I upgrade/downgrade my plan?
Easily upgrade anytime (zero downtime). Downgrades require a fresh setup.
What’s your uptime guarantee?
99.9% SLA backed by enterprise-grade infrastructure.
Are resources dedicated or shared?
Guaranteed dedicated vCPU/RAM (no overselling).
How fast is your NVMe storage?
3,000+ MB/s read/write speeds (20x faster than HDDs).
Are backups included?
Backups are optional ($1.99/10GB/month). We recommend configuring your own.
Is DDoS protection included?
Basic DDoS mitigation is enabled. Advanced protection available as an add-on.
Can I host crypto nodes/bots?
Yes! Our VPS is ideal for Lightning nodes, trading bots, and miners.
How much bandwidth do I get?
From 1TB to 4TB/month (depending on plan), unmetered at 1Gbps port speed.
Can I get additional IPv4 addresses?
Yes! $2.99/month per IP (subject to justification per RIPE policies).
Where are your servers located?
Currently in Germany (EU) and USA (Texas). More locations coming soon!
How do I contact support?
Email support@bitrdp.com (24/7 for emergencies). Pre-sales: Contact Form.
Do you offer managed services?
Yes! $9.99/month for OS updates, security patches, and basic troubleshooting.
How fast is support response?
Typically under 2 hours during business hours (faster for emergencies).
How fast is support response?
Typically under 2 hours during business hours (faster for emergencies).
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