BitRDP Privacy Policy
Last Updated: 22 May 2025
Information We Collect
Personal Data (Provided by You):
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Contact details (name, email, phone)
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Payment information (processed via Stripe/PayPal, not stored by us)
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Account credentials (encrypted)
Automatic Data:
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IP addresses & device information
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Usage metrics (CPU/RAM/bandwidth usage)
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Cookies (essential, functional, and analytics)
How We Use Your Data
Data Sharing
We only share data with:
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Payment processors (Stripe, PayPal)
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Infrastructure providers (OVH, DigitalOcean – anonymized where possible)
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Legal authorities when required by law
International Transfers
Data may transit through/US/EU servers. We use:
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Standard Contractual Clauses (SCCs)
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Encryption in transit (TLS 1.2+)
Your Rights
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Access: Request your data copy
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Rectification: Update inaccurate info
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Erasure: Delete your account data
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Portability: Export your data
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Object: Opt-out of processing
Request via DSAR form – processed within 30 days
Security Measures
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AES-256 encryption for backups
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Regular security audits
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2FA for staff access
Retention Period
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Active customers: Until account deletion
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Inactive accounts: 3 years
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Financial records: 7 years (legal requirement)
Third-Party Services
We use:
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Google Analytics (anonymized IPs)
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Cloudflare (DDoS protection)
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LiveChat Inc. (support chats)
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Service delivery | Contractual necessity |
| Fraud prevention | Legal obligation |
| Performance analytics | Legitimate interest |
| Marketing* | Consent (opt-in) |
*You can unsubscribe anytime
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