BitRDP Help & Support
Instant Solutions for Your VPS Hosting Needs
Need a Quick Fix?
📌 Popular Topics
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🔌 Can’t connect to your VPS?
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🔑 How to reset your root password
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🔒 Tips to increase server security
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💾 Set up automated backups
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📦 Upgrade to a larger VPS plan
📞 Need Help? Contact Us!
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✉️ Email: support@bitrdp.com
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⏱️ Response Time:
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Critical issues: Under 1 hour (24/7)
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General queries: Within 4 hours
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🎓 Learn with Us
📺 Video Tutorials
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Getting started with your server
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Installing popular control panels
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Boosting server performance
📄 Documentation
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Full technical guide
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API Reference
🛠 Server Status
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✅ All systems are up
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🛠 Next maintenance: June 15, 2 AM–4 AM IST
💡 Quick Tips
Before contacting support:
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Try rebooting your VPS
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Check our system status
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For faster help:
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Attach any logs or screenshots
📜 Support Policy Summary
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99% of tickets answered within 12 hours
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We help with server access & infrastructure
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App-level support available as an add-on
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